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Safe, high quality care every time

Choosing the right place to go

If you're feeling unwell and not sure which NHS service you need, use our guide to help you choose the right place to go.

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  1. Locations
  2. Choosing the right place to go

Please note: we cannot respond to anything you leave in your feedback about this webpage. If you have concerns about your health or an appointment, please contact our support and advice (PALS) team.

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Contact us

Please call the number on your appointment letter if you have a question or need to change or cancel. You can also find contact information on our services pages.

Cumberland Infirmary: 01228 523444

West Cumberland Hospital: 01946 693181

Community services: 01228 602000

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  • Home
  • Locations

    • Locations

    • Emergency care hub and live waiting times
    • Cumberland Infirmary
    • West Cumberland Hospital
    • Penrith Community Hospital
    • Workington Community Hospital
    • Keswick Community Hospital
    • Brampton War Memorial Hospital
    • Cockermouth Community Hospital
    • Maryport Victoria Cottage Hospital
    • Alston Community Hospital
    • Wigton Community Hospital
    • Birchwood Clinic
    • Derwent Clinic
    • Flatt Walks Clinic
    • Kentwood Clinic
    • Solway Clinic
    • Attend Anywhere
    • Trust Headquarters
    • Choosing the right place to go
  • Services

    • Services

    • Cancer (Macmillan Cancer Information and Support Service)
    • Early pregnancy (up to 16 weeks)
  • Patients and visitors

    • Patients and visitors

    • Be involved
    • Patient information and leaflets
    • Information for inpatients
    • Update your contact information
    • Accessing your health records
    • Change or cancel an appointment
    • Patient waiting list update
    • Stay well this winter

      • Stay well this winter

      • Cold weather warning advice
      • Keeping well in winter if you have a long-term respiratory condition
      • Advice for parents on common childhood illness
      • Keeping a well stocked medicine cupboard for winter
      • Choose the right service for you, when you are feeling unwell
    • Support and advice (PALS)

      • Support and advice (PALS)

      • Tell us about your experience
      • Making a complaint
    • Information for hospital visitors
    • Outpatient appointments
    • Day patients
    • Your hospital stay

      • Your hospital stay

      • Caring for yourself in hospital
    • Interpreters and sign language assistance
    • Hospital treatment for overseas visitors
    • Call for Concern
  • Careers

    • Careers

    • Is this you?
    • Staff benefits
    • Your future
    • Life in Cumbria
    • Help to relocate
    • Application and interview tips
    • Jobs / Current vacancies
    • Work experience
    • Apprenticeships
    • Volunteer for your local NHS
  • About us

    • About us

    • Our vision and values
    • Our priorities
    • Our 2024 to 2029 strategy
    • How we're run

      • How we're run

      • Meet the Board
      • Board meetings
      • Meet our governors
      • Governor's Council meetings
      • Be involved

        • Be involved

        • Become a member
        • Become a governor
      • Annual members' meeting

        • Annual members' meeting

        • Feedback Form
    • How we're doing
    • Building projects and innovation

      • Building projects and innovation

      • West Cumberland Hospital redevelopment
      • Community Diagnostic Centre (CDC), Workington
      • Endoscopy unit, Carlisle
    • Publications

      • Publications

      • Our quality accounts 2023 to 2024
      • Our annual report 2023 to 2024
      • Publication of expenditure over £25,000
      • Our strategies

        • Our strategies

        • Our 2024 to 2029 Strategy
        • Mental Health and Learning Disability Strategy
      • Our constitution
      • Our licence
      • Modern slavery statement
      • Fraud, bribery and corruption
      • Our people plan
      • Our Patient Safety Incident Response Plan (PSIRF)
      • Our operational plan
      • Our green plan
      • Our equality, diversity and inclusion report
      • Safe nurse staffing
      • North Cumbria Hospitals NHS Charity - Annual Report and Accounts 2022/23
      • Board of Directors register of interests
      • Register of interests
      • Governor's Council register of interests
      • Gender Pay Gap Report 2024 to 2025
    • Equality, diversity and inclusion (EDI)

      • Equality, diversity and inclusion (EDI)

      • Workforce Race Equality Standard (WRES) report 2024

        • Workforce Race Equality Standard (WRES) report 2024

        • Workforce Race Equality Standard (WRES) Action Plan
      • Workforce Disability Equality Standard (WDES) report 2024
      • Equality, Diversity and Inclusion (EDI) action plan
      • Equality, Diversity and Inclusion Annual Report 2023-24
    • Freedom of Information
    • Research and innovation

      • Research and innovation

      • Our integrated research locations
    • Clinical audit
    • Our charity
    • Armed Forces Covenant
  • News

    • News

    • News archive
    • Member and stakeholder bulletin
  • Events
  • Policies
  • Contact
  • Privacy Notice

    • Privacy Notice

    • Privacy notice for children and young people