There are 10 car parks at West Cumberland Hospital. Car park 1, located at the rear, and Car Park 10, located near the main entrance, are for disabled patients and visitors.

Charges

Car park payment machine The machines accept 5p, 10p, 20p, 50p, £1 and £2 coins. Some machines also accept debit and credit cards.

Allow plenty of time for your visit. Although you have a designated time for your appointment, you might have to wait.

  • up to 1 hour costs £1
  • up to 2 hours 15 mins costs £2
  • up to 3 hours 30 mins costs £3
  • up to 24 hours costs £5

You can also pay for your parking using your mobile. Just download the Flowbird app and follow the instructions. 

Flowbird WCH location number: 10194

Visitors can also buy a 1 week parking permit from the Cashiers Window. This is located on the ground floor of the old hospital building, next to WH Smith.Cashiers window, where you can buy weekly and monthly permits for the car park The Cashiers Window is open Monday and Tuesday  9am to 12.30pm and 1pm to 3pm, closed on Wednesday and then open on Thursday and Friday from 9am to 12.30pm and 1pm to 3pm. Closed on Saturday and Sunday. 

  • a 1 week permit costs £10

Children's ward: 

Car parking charges can be reimbursed for the parents or guardians of a child or young person who is admitted as an inpatient at hospital overnight. Where a car parking charge has been incurred between the hours of 7:30pm and 8am please complete and return this form with the correct documents to claim your parking charges back.

Parking permits for relatives visiting end of life patients

Free parking permits are available for relatives who are visiting patients who are at the end of their life at West Cumberland hospital or the Cumberland Infirmary.

The Trust understands that this is an exceptionally difficult time for the loved ones of those who are dying and therefore we have processes in place to make sure they are able to park free of charge.

Special permits called ‘Swan permits’ can be issued in these circumstances. These permits are valid for five days.

Immediate family/close relatives who wish to park free of charge need to get a Swan permit (maximum 2 vehicles), this will be arranged through the Sister/Nurse in charge who will contact the security office on 01946 523960 (ext.23960) to arrange the permit.

Please note, the security office is not able to deliver permits, they must be collected by ward staff for distribution.

WCH operates a pay and display car park and until the permit has been issued, a pay and display ticket must be purchased and displayed.

Picking up your Swan permit at WCH:

If you have been advised that the permit is ready for collection you may use the short stay car park to pick the permit up. Once you have the permit you must move your vehicle to one of the visitor car parks and display the Swan permit clearly in the window.

These permits must match the register and not be altered once issued.

The Swan permit must be clearly displayed.

Permits for those with long term appointments:

Long term appointments – (for example cancer services and renal patients) free permits are issued directly from the ward. At each appointment before the patient leaves they will be given another permit with the date pre filled in for their next appointment. These are single use only, the patient just needs to fill in the registration part as some patients get drove in by various vehicles throughout the week.

Appeals system

If you think you’ve received an unfair parking charge, please contact UK Parking Control (UKPC). You can read about the appeals process here.