We offer a free confidential service, and can provide you with the time and privacy to discuss your non-medical concerns and worries.
Our holistic approach means we are happy to discuss a wide range of issues including finance, work and employment, emotional and mental health matters such as fears and uncertainties. Practical concerns such as coping at home, travel, pet care and filling in forms. We also provide information regarding lasting power of attorney, will writing and preferred place of care.
We aim to:
- listen and provide comfort in times of distress and uncertainty
- help you identify specific needs and work with you to resolve any issues
- signpost you to support, such as community groups, art and craft sessions, activity groups and psychological services and cancer specific events
- empower and inform you to enable you to live well and feel that someone has your back throughout your cancer care journey and beyond
Tori Crotty
Macmillan Lead Cancer Information and Support Manager, North Cumbria
Stephanie Connell
Macmillan Cancer Information and Support Manager
We have a drop in pod in the atrium of the Cumberland Infirmary. The pod is manned by our trained volunteers who are here to listen to you and assess how best we can help.
We also have a private, confidential space to discuss concerns with you and your family. Please drop in, call us or email us to make an appointment.
This service operates from Monday to Friday between 9am and 4pm
Contact us on 01228 814283 or email us on cancerinformation@ncic.nhs.uk
Our service relies on volunteers, therefore these opening times may change from time to time. Please call ahead to make sure we are open before you make a trip to see us.
We are currently working hard to provide a drop in service at West Cumberland Hospital. This service is likely to open in Spring 2025.
We currently provide a face to face service in Workington Library, every other Thursday afternoon. Please get in touch to book an appointment.
Look Good, Feel Better as sessions for women who have had a cancer diagnosis. Every workshop offers an invaluable opportunity to talk to others in a similar situation, whilst helping support people with their changing appearance. People leave our workshops feeling empowered, motivated and less isolated – allowing them to feel more confident during their cancer journey.
Book your Look Good Feel Better session or contact us.
There are many local support groups across the region. Please get in touch with us if you’d like to attend one and we can discuss with you your needs to see which group can best support you.
You can also search for local support using the Cancer Care Map.
We are launching a series of supportive craft sessions for anyone affected by cancer. The sessions will foster a safe and supportive environment with professional and peer support to enable supportive conversation and assistance with any aspects of your life that are affected by cancer.
Materials will be provided and you will have the opportunity and time to enjoy a range of different crafts from cross-stich to sewing to basic woodwork. You do not need to have any previous experience to be able to engage with these sessions.
The session are for anyone affected by cancer. This includes cancer patients, loved ones, family members, friends, and carers.
Upcoming sessions:
Penrith
The Parish Rooms, St Andrews Place, Penrith CA11 7XX
- Thursday 3rd April, 10am – 1pm
- Wednesday 23rd April, 10am – 1pm
Workington
Workington Library, Vulcan's Lane, Workington CA14 2ND
- Thursday 10th April, 10am – 1pm
To book a session, please contact us on 01228 814283 or email cancerinformation@ncic.nhs.uk
We send out a monthly email that details upcoming supportive activity in North Cumbria for anyone affected by cancer.
Join the mailing list to get our monthly email
Anyone can join our mailing list whether you have cancer, you are supporting someone with cancer or you are a health professional working with people affected by cancer.
Please contact us on 01228 814283 or email us on cancerinformation@ncic.nhs.uk
Our operating hours are Monday to Friday, 9am to 4pm.
We support anyone in North Cumbria affected by cancer.
If we are unavailable and you require support, the Macmillan National Support Line is available 7 days a week, 8am to 8pm – 0808 808 00 00