The Trust's policies relate to its operation, staff, facilities, health and safety, risk management and services provided to patients
The Trust provides a wide range of policies to support staff in their everyday lives which set out the necessary guidance for decision making and the associated processes.
At NCIC, everyone is equal. We recognise the need to tackle discrimination and promote equality. We do everything we can to ensure all our policies:
Please note that the information in italics in the policy template is for author guidance only and should be removed once you have completed the information.
If you're unsure of the process to follow within any policy, speak to your line manager before contacting the policy author or accountable director.
If you are unsure of the arrangements for managing policies, email the policy help desk on policyhelpdesk@ncic.nhs.uk
If you require written communication e.g. appointment letters, clinic outcome letters, including any of our publications, to be translated into another language or format, such as Braille, large print or audio, contact:
This policy aims to improve the quality and consistency of communication when incidents involving patients, staff or visitors occur and/or in situations which give rise to complaints. It outlines ‘Being Open’.
The purpose of this policy is to outline the Trusts expectations and responsibilities associated with the development, daily application and review of the Business Continuity management processes to help the Trust prepare for, respond to and recover from incidents and disruptions that may have an impact on the continuity of essential services.
This policy applies to all members of staff employed within the Trust who are involved in any aspect of internal/external alert dissemination, action, and/or review.
This policy sets out the principles, roles and responsibilities and practices which the North Cumbria Integrated Care NHS Foundation Trust follows when auditing clinical practice.
This policy is to ensure that the relationship between the Trust and its suppliers is based upon a professional footing, providing Commercial Representatives with clear guidelines on how they are expected to act whilst visiting the Trust.
The purpose of this policy is to provide a Code of Conduct for all Clinical Support Staff who provide direct patient care across the Trust, to ensure they have guidance that supports their work and provides a framework to promote high quality care.
The purpose of this policy is to set out the key principles which apply to the management of corporate records created, used, stored, archived and ultimately destroyed by the Trust.
This policy aims to enable the Trust to ensure effective response and recovery arrangements are in place to deliver appropriate care to patients affected during an emergency (as defined by the Civil Contingencies Act (CCA) (2004) or a critical incident.
The policy seeks to set out what threats to audit independence theoretically exists and this provides a definition of non-audit work which be shared by the Trust and its External Auditor.
This policy presents a summary of the standards which Executive, Non-Executive and non-Board Directors must abide to and the Trust process for monitoring and record keeping.
All NHS organisations and others providing NHS healthcare services in primary and secondary care in England are required to adopt this policy as a minimum standard to help normalise speaking up for the benefit of patients and workers.
This policy ensures security is controlled and risks are reduced in relation to having a high profile patient on site within individual departments or areas of work. The policy also raises awareness for staff on potential issues and risks.
This policy sets out the process following events of accidents leading to exposure of individuals to blood and body fluids including actions for all Health Care staff who receive an inoculation injury involving blood or other body fluids whether or not the source has a known blood borne virus.
This policy ensures that the Trust has high standards of communication, engagement and involvement with patients, staff, the public, media, local GPs, partners and stakeholders.
This policy aims to provide assurance to the Board, Trust members and the public that the Trust has a clear approach to ensuring that best practice, as outlined in National Institute for Health and Care Excellence (NICE) guidance is taken into account for the services we deliver.
This policy seeks to outline the procedures and remuneration for those staff required to carry out On-Call duties as part of their role. Tactical (Silver) and Strategic (Gold) On-Call.
The aim of this policy is to provide clear expectation of responsibilities to teams and individuals directly involved in responding to surge pressures at a local level, in and out of hours, for the management of patient flow, escalation, bed capacity and demand during periods of increased demand within the Trust and Community Services.
This policy supports the requirements of the Patient Safety Incident Response Framework (PSIRF) and sets out North Cumbria Integrated Care NHS Foundation Trust’s (NCIC) approach to developing and maintaining effective systems and processes for responding to patient safety incidents and issues for the purpose of learning and improving patient safety.
This policy outlines the Trust’s Risk Management Framework. It provides an overarching framework and guidance regarding the risk management process within the Trust and is further supported by risk specific policies e.g. Health and safety; Information governance; clinical polices etc.
This policy will provide procedural guidance for all staff of North Cumbria Integrated Care NHS Foundation Trust (NCIC) in the safe keeping of patients’ property, money and valuables and applied to all staff.
This policy aims to ensure that all Trust employees are aware of their responsibilities in relation to the use of social media and to provide a framework of good practice.
